Privacy Policy
At Synergie Fresh Air, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website (https://synergiefreshair.com/) or use our services. By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect personal information from you in several ways, including:
- Contact Information: When you fill out a contact form, request a quote, or communicate with us via email, we may collect your name, email address, phone number, and other relevant contact information.
- Service Information: If you schedule services with us, we may collect details about your property, the type of service requested, and any other information necessary to provide air conditioning services.
- Technical Data: We may collect information about your visit to our website, including your IP address, browser type, operating system, referring URL, pages viewed, and access times. This helps us analyze website traffic and improve our site.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide services: We use your information to schedule, deliver, and follow up on air conditioning services.
- To communicate with you: We may use your contact information to send you quotes, confirmations, invoices, and respond to inquiries.
- To improve our website: We use technical data to understand how visitors use our website, enabling us to enhance user experience.
- Marketing: We may occasionally send promotional offers or newsletters. You can opt out of marketing communications at any time by following the unsubscribe link in the email.
3. Sharing Your Information
We will not share or sell your personal information to third parties, except in the following situations:
- Service Providers: We may share information with trusted service providers who assist us in operating our business and website (e.g., payment processors, IT support). These providers agree to keep your information secure and confidential.
- Legal Obligations: We may disclose your information if required by law or in response to legal requests such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
4. Cookies
Our website may use cookies to improve user experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how visitors use our website. You can disable cookies through your browser settings, though doing so may affect your ability to use some features of our site.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal retention requirements.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
7. Children’s Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. Your continued use of our website or services after changes are made constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us:
Synergie Fresh Air
Email: info@synergiefreshair.com
Phone: 321-723-7337